AskAway is a real time service provided 24 hours a day, 7 days a week, 365 days a year that is staffed by a consortium of reference librarians throughout the state, nation, and world. Using this service will connect you via chat to a librarian. Wisconsin librarians are among those staffing the service from 9 a.m. to 9 p.m. Monday - Thursday; 9 a.m. to 5 p.m. Friday and 5 p.m. to 9 p.m. Sunday. During those and all other times, the chat service is also staffed by professionally trained librarians in the U.S. and abroad who are ready, willing and able to help you with your questions.

NOTE: If your question is related to your library account, PIN, fines, or holds & renewals, please contact your local library for assistance instead.

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