Forgot your PIN?
We are happy to announce a new feature in InfoSoup! "Forgot Your PIN?" will allow you to reset your PIN on the My Account login page. You must have an email address
associated with your account for this feature to work. View the screencast for a quick demo of how it all works or try it for yourself on the My Account page.
I want to renew my books, but I cannot get a pin.
Hi Amanda,
Sorry you're having difficulty setting a PIN! If you have never set a PIN before, try assigning one for yourself on the My Account page (http://www.infosoup.org/patroninfo/) - you will be asked to re-enter the information for it to take hold. If you already had a PIN, but can't reset it or access your account, please contact your local library (http://info.infosoup.org/dir/) for assistance. They can clear out your old PIN, so you can start again.
I hope this helps!