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Contact Us 
ChatDuring the day we will try to staff a chat line to provide assistance getting started with TELL ME MORE. If we are online, let us know how we can help!
Email Use this form to request technical support or to send us questions or comments about using TELL ME MORE.
Your Opinion (Survey) As part of the grant, it is important for us to evaluate the value of offering TELL ME MORE online. Your feedback will help help determine if we should continue to fund this program after the grant year has ended.
TELL ME MORE Online is an award-winning language learning program from Auralog. This comprehensive program is suitable for both beginning and advanced language learners and includes separate courses for everyday language and business language. Access to this language program is made possible in 2008 by an LSTA grant awarded to the Outagamie Waupaca Library System and the Nicolet Federated Library System. The two library systems, in collaboration with member libraries, area literacy councils, and school districts aim to provide increased opportunities for learning English and for communicating with non-English speakers.
We are very excited to be able to offer this language program. Getting started, however, can be a little tricky, so please read through this page carefully before creating a TELL ME MORE account. If you still encounter problems, please see the contact us section for help.
You will need a a valid library card and a PIN to access TELL ME MORE. See library card help for more information on setting up a PIN or getting a library card.
TELL ME MORE can only be run on a computer using a Windows operating system. Requirements include:
See complete recommended technical requirements.
TELL ME MORE uses pop-up windows. You will need to either turn off your pop-up blockers or modify your settings to allow pop-ups from the TELL ME MORE Web site. See our help page for disabling pop-up blockers [pdf].
Please note: If you have a Google toolbar, also check to make sure that popups are set to Okay or disabled.
To take full advantage of the TELL ME MORE software you will also need to download and install Auralog Components. The default setting in Internet Explorer 7 causes an error when trying to install the components. If you are using IE 7 you must make the following changes [pdf] before downloading the Auralog components.
The first time you login you will need to create a TELL ME MORE account. Click on Login to TELL ME MORE button at the top of this page. Enter your library card number and PIN. On the middle of the Welcome page look for To create a new account, click here. At this time you will create a username and password to use each time you login to TELL ME MORE.
Once you have an account, you will still need to use this page and your library card number to access the program.
Getting Started Guide [pdf] Shows how to create an account, run the computer test, and define your learning objectives or take the placement test.
Running the Computer Test[pdf] Additional information on running the TELL ME MORE computer test.
TELL ME MORE Tools [pdf] This document is a screen by screen description of how to use the learning & help tools incorporated in the online program.
Common ProblemsThese PDF files will help you troubleshoot some common software problems that have been identified with TELL ME MORE.
It is possible to use TELL ME MORE Online without having installed Auralog components. Some functions, however, will not be activated including:
If you just want to take a look at the program, you can skip this step. If you wish to take full advantage of the program it is recommended that you install the components.
The easiest way to install the necessary components is via the TELL ME MORE web site after you have logged in and run the computer test. See our help file, Running the Computer Test, for more on this process. If you continue to have problems installing the software components from the TELL ME MORE web site, you can try this direct install link to download the necessary components via ftp. We recommend this only as a last resort and for those comfortable downloading and installing software.